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ATLAS-LES - Consultancy

Improvement and Support with CQC inspections and rating

Improvement & support for Care providers

  

· ATLAS-LES assists with Preparing for CQC inspection and deliver improvements with expert consultancy and training for social care providers.

· ATLAS-LES Can help you assess your current performance and develop and deliver improvement plans to help your services be safe, effective, caring, responsive and well-led. 

Support with CQC inspections and ratings

  

· ATLAS-LES helps social care providers to prepare for a Care Quality Commission inspection, and to respond to a poor rating.


· We work with care providers to develop and deliver their improvement plans – either before or after inspection.


· We tailor the support package to each care provider’s requirements. For example:


1. Policies and procedures: We review and update your policies and procedures in line with CQC and Care Act requirements.


These include: safeguarding; decision-making (MCA); DoLS and the new Liberty Protection Safeguards; whistleblowing; complaints; behaviour and physical interventions; and codes of practice for staff and volunteers.


2. Site visits and evaluation: We evaluate care services including carrying out interviews and workshops with staff and clients.


3. Safeguarding reviews and audits: We review safeguarding policies and procedures, processes for reporting issues, and what has been done as a result of safeguarding reports. We also help to establish lead roles for safeguarding, plus internal safeguarding adults boards where required.


4. Deprivation of Liberty Safeguards: We review DoLS authorisations within care plans and can support you with the introduction of LPS.


5. Care plans: We review care plans to check for a focus on personalisation, and check that plans are used, and regularly reviewed and updated.


6. Recruitment processes: We review personnel files to check that there was sufficient evidence to appoint, plus we can review the recruitment process for volunteers.


7. Training: We run training courses on safeguarding, dementia, MCA/DoLS and LPS, Care Act for staff, managers, volunteers and trustees.


Recommendations: We present recommendations to senior managers, chairs and trustees as a written report with clear actions and review 


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